Shipping policy
Shipping Policy
Processing Time
All orders are processed within 1–2 business days after order confirmation. Orders placed on Sundays or public holidays will be processed on the next working day.
Shipping Coverage
We currently ship across Pakistan.
Delivery Time
- Major cities: 2–5 business days
- Other areas: 3–7 business days
Delivery times are estimates and may vary due to courier operations, weather conditions, public holidays, or other unforeseen circumstances.
Shipping Charges
Shipping charges are calculated at checkout and displayed before payment. Free shipping promotions, if available, will be clearly stated on the website.
Order Tracking
Once your order has been shipped, you will receive a tracking number via email, SMS, or WhatsApp (if provided).
Failed Deliveries
Please ensure that your shipping address and contact information are accurate. If a delivery attempt fails due to incorrect information or customer unavailability, additional shipping charges may apply for re-delivery.
Damaged or Lost Shipments
If your package arrives damaged or you believe it has been lost in transit, please contact us within 48 hours of the expected delivery date. We will work with the courier service to resolve the issue.
Contact Us
For shipping-related questions, please contact us at:
- Email: doho.site62@gmail.com